Support & Training
Implementing a new software is a big adjustment for any clinic, and we want to make that processes as smooth as possible. Our support team is available to solve any issues – from critical situations to simple questions, we have your back. Our consultants and accountants can provide support and training for inventory, production, and reports.
- Support Service
- System monitoring (servers, databases)
Our web-based ticketing system allows us to provide the most receptive support. Once you have submitted a ticket, you will hear from us within 1 hour during normal business hours and 3 hours in the evenings and on weekends.
- Remote training
- Onsite training
- Experienced consultants can provide AP, AR, financial and IT training
Employees that are supported with proper training will be able to utilize the full potential of the software you have