Support & Training

Implementing a new software is a big adjustment for any clinic, and we want to make that processes as smooth as possible. Our support team is available to solve any issues – from critical situations to simple questions, we have your back. Our consultants and accountants can provide support and training for inventory, production, and reports.

Support Offerings

• Support Service
• System monitoring (servers, databases)
• Consulting

Our web-based ticketing system allows us to provide the most receptive support. Once you have submitted a ticket, you will hear from us within 1 hour during normal business hours and 3 hours in the evenings and on weekends.

We offer remote support to diagnose and address your needs via screen sharing (TeamViewer), in a completely secure manner. Support is also available at support@justvetsolutions.com or  519-914-1779.

Training Offerings

• Remote training
• Onsite training
• Experienced consultants can provide AP, AR, financial and IT training

Employees that are supported with proper training will be able to utilize the full potential of the software you have